NARELLE HENRY

Narelle has extensive experience as a practitioner in addressing the needs of children and adults with complex needs. This experience has been the genesis to the development and establishment of Equalis as a Registered Training Organisation. This initiative was started based on the comprehensive understanding that the needs of children and people with complex issues are best met based on a model that builds the abilities of the staff and carers supporting them. Armed with a sound grasp of the factors that affect organisations in their attempts to find solutions to meeting the needs of their clients and the staff supporting them, she is considered an inspirational leader in the field and continuously challenges herself to reach a greater understanding of the needs of the whole community service sector to ensure Equalis’s business models meet these. She is extremely skilled in the development of competency-based training models that cover both the general and the specialist nature of working in the community service sector.

Her understanding that the staff and carers within the community service sector are the most precious resource for children and adults with complex needs is what Equalis, led by Narelle, have designed their business model on: to ensure it is focused on capacity-building of this critical resource – the staff and carers. Narelle has a passion and commitment to clients, carers, staff and organisations within the community services sector. All who interact with her can attest to this passion and many express renewed interest and energy for developing their knowledge and competencies.

nhenry@equalis.com.au

PETA BOLLEN

Peta’s excellent skills and competence cover many facets of the vocational education and training sector. Peta has achieved a high level of respect from our trainees, students and organisations. She has built an excellent reputation for her training-delivery style, which shows a high level of competence in the development of training materials, a research ability that is second to none and highly polished written articulation of key learning areas, while always ensuring compliance with endorsed training packages in the process of assessment task development. Peta effectively and professionally liaises with people from senior management to those at the frontline and all who work with Peta express great appreciation of her energy and ability to apply adult learning principles in a fun manner that ensures the achievement of the expected learning outcomes. Peta has been responsible for the project management of a range of our course development. This activity requires expert knowledge of industry needs and the ability to develop courses to meet these. Peta has enhanced and fine-tuned her skills in establishing organisational partnerships with a number of our clients.

pbollen@equalis.com.au

NADINE PRICE

Nadine excels in her ability to liaise with families and other key stakeholders. She has an ability to relate to and make people feel valuable in the important areas of care across the community services sector. Nadine has been the cornerstone in developing our client based within the Children Service Industry, contract coordination and delivery within the Disability Service Industry. Nadine has led the development of our course material for Certificate III in Children Service, Certificate IV in Out of School Hours Care and Diploma of Children Service. Most significantly, Nadine has developed a library of short-course material for the child care sector that we roll out as an annual calendar. These courses can now be purchased on CD after they were so well received within the sector. Nadine continues to receive excellent feedback for her student support services and for her high level of competence in negotiation and navigating through the varied levels of organisational training systems. Nadine commands respect in any training environment and applies effective and professional interpersonal skills to ensure participants feel comfortable with her training style, which encourages participation that then leads to the attainment of course objectives.

nprice@equalis.com.au

KATE MANTLE

Kate works from our national office and her work function continues to evolve in line with the growth and administrative needs of running a Registered Training Organisation (RTO). Kate has highly developed organisational skills and sets herself a high standard within the administrative area that is commendable. Kate’s ability to juggle tasks and manage the variety of administrative jobs is an extremely valuable asset for a RTO. An important aspect to Kate’s role is her interaction with our clients and internal staff. She is able to create professional relationships with all she has contact with, despite contact being made predominately via phone and email. Kate actively seeks opportunities to grow as a professional and continues to enhance her knowledge of all areas of the vocational, educational and training sectors.

kmantle@equalis.com.au

INES ZANIN

Ines works out of our national office and her role is crucial to the effective operations of a Registered Training Organisation (RTO). Ines has been instrumental in establishing our student file system, achieved as result of her excellent ability to think systemically and in consideration of future growth across the whole Community Services Sector. Critical to Ines’s role is the preparation of training resources and ensuring course material reaches clients at the required venue on time. Recently taking on a role as a liaison for traineeships, Ines regularly calls trainees and passes on any problem areas to their trainer that need action. Ines also ensures all the office needs are met and keeps in the workplace in order so Equalis staff work in the most comfortable environments.

izanin@equalis.com.au

KYLIE OUTTRIM

Equalis training Coordinator, Kylie Outtrim holds a Diploma of Health Science in Nursing (RN1385100) from the University of Newcastle and has over 15 years experience in the nursing sector. This includes extensive clinical placement within medical surgical, aged care and mental health services.

Her specialist areas include:

• Renal rheumatology
• Neurology
• Day surgery
• Recovery
• Dementia
• Mental Health

Kylie is familiar with all aspects of funded services including target group, organisational structures and programs and the legislative and reporting requirements. She has an appreciation for the Aged Care referral process and the allocation and provision of community based Aged Care Packages.

Specialising in Aged Care training with a Certificate IV in Training and Assessment, Kylie has experience in developing and delivering training material for the Community Service industry and is a valuable member of the Equalis team.  

kouttrim@equalis.com.au

CAMILLA BURGMANN

As the PR & Marketing Manager for Equalis, Camilla is responsible for building the Equalis brand. She also ensures the great services Equalis has on offer are marketed in the most effective way, so as many people as possible can benefit from the variety of training opportunities on offer.

Camilla holds a Bachelor of Communication majoring in Public Relations and Journalism from the University of Newcastle and experience in both consumer PR and magazine journalism.

cburgmann@equalis.com.au

JOANNE BAGGOTT

Joanne Baggott is the Equalis Accounts Manager, employed since 2001 and based in the national office Jo plays a crucial role in the day to day running of Equalis.

Responsible for managing Equalis accounts, and general office duties Jo also assists with the co-ordination of government tenders.

As the first employee of Equalis Joanne knows and understands the workings of a Registered Training Organisation (RTO) and works hard to maintain the successful running and organisation of Equalis.

jbaggott@equalis.com.au

DARREN INCE

Darren Ince is the manager of Equalis QLD. With a background in operations management and team leadership Darren has the knowledge and skills to ensure the successful operation of Equalis’ Queensland office.

Darren has a passion for the VET sector and experience in being responsible for the training and continuous improvement of staff. Darren’s varied experience in training and leadership positions has given him exceptional attention to detail, a high level of customer service and skills that promote quality frameworks and delivery of training in the community service sector.

qld@equalis.com.au

SHANNON INCE

With a passion for youth work and training Shannon brings a wide range of experience and ideas to Equalis QLD. Shannon has experience in providing training around the issues of youth homelessness, youth culture and drug use amongst teens. She has worked  for government and non-government organisations where she designed and delivered drama based programs aimed at young people in care. Shannon has also worked in Alternative Residential Programs, Alternative Education Programs, Drug and Alcohol Detoxification and rehabilitation program and has been a guest speaker at numerous conferences representing the interests of youth by promoting understanding and advocacy.

Shannon was instrumental in the creation of the ‘Time Out Centre’ one of Queensland’s first pilot programs in response to volatile substance misuse amongst teenagers. She has designed and facilitated a number of arts based intervention programs for at risk youth, her work on the ‘Beats in the Stix’ program in 2007 earned her a ‘Music in Communities’ Award from the Australian Music Council, in 2009 she was named as a finalist in the ‘Community Worker of The Year Awards’  for the Alcoa Foundation.

Now dedicating her time to training and assessment Shannon facilitated a Skilling Queenslanders for Work project in 2008 for twenty at risk youth, worked in the Productivity Placement Program during the programs first roll out in Queensland in 2009, worked for a large training organisation writing resources for the new Diploma of Youth Work and currently consults for community based organisations on the roll out of their new Arts Based Intervention model for 2010.

shannon@equalis.com.au