Equialis

Frontline Management

Course Outline Expand

Providing you with the essential skills of team building, supervision, conflict resolution and delegating, our Frontline Management courses equips students with all the skills they need to move into supervisory positions within the community service sector and beyond. Our courses are designed to complement and build upon your existing knowledge and skills to ensure you become a confident and successful team leader.

Download course Outlines.

Expand Qualifications

Certificate IV In Frontline Management

Module 1 – Operational planning and service systems
Module 2 – Participating in effective work teams and supporting workplace relationships
Module 3 – Supporting continuous improvement strategies within the workplace
Module 4 – Occupational health and safety management
Module 5 – Developing a learning organisation and positive workload management system

Diploma In Frontline Management

Module 1 – Professional development and operational planning
Module 2 – Leadership and establishing effective work teams and workplace relationships
Module 3 – Continuous improvement, quality assurance & change management
Module 4 – Occupational health and safety management
Module 5 – Developing a learning organisation and positive workload management system

Expand Training Models

Webinars

Webinars, the future of training, are online seminars (or training presentations) conducted by an Equalis trainer over the web.

Traineeships

Combine paid work and structured training as you learn a workplace skill and receive a nationally recognised qualification.

In-house training

Your classic tried and tested face-to-face training method, join us in a classroom setting, bounce ideas off you classmates and evolve your Community Services career.

Specialist short courses

Short courses can be delivered via webinars or workshops by an Equalis trainer. They can also be purchased to deliver within your own organisation.

Distance Education

Don’t be disadvantaged because you live in a remote or rural area. Choose to study by distance education and train and learn at your own pace, in your own space.

Expand Related Short Courses

All of Equalis' Short Courses have been mapped to relevant competencies with the Community Services Training Package. They can be delivered via workshops, self-paced learning material and you can purchase the course(s) to deliver within your own organisation. All courses have assessment requirements that will enable you to gain a statement of attainment towards a specific qualification.

Frontline Managment Specific:

  • Developing a Learning Organisation
  • Developing Positive Workload Management Systems
  • Supporting Continuous Improvement Strategies
  • Supporting Workplace Relationships
  • Occupational Planning and Service Systems
  • Quality Assurance in Action
  • Internal Audits
  • Managing Accreditation Process
  • Risk Management OH&S Systems
  • Conflict Management, Time Management & Workload Planning
  • Team Building, Mentoring, Supervision, Staff Appraisal & Performance Management
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